With the proliferation of
cellular phones and other wireless technologies, one might legitimately
ask why anyone might choose a 2-way radio system. But is a cellular
phone based communications system really the right tool for
your business? A brief look at what 2-way systems offer provides some
surprising answers that make a lot of sense.
The Immediacy of Voice
2-way radio systems are convenient. No number needs to be dialed in
order to reach someone, and yet regardless of where your team member,
company co-worker or partner is, he/she will hear your voice, rather
than an anonymous ring. Unlike a cell phone where a ring might bring a
call from anyone, the recipient of the call instantly knows who is
calling, learns the immediacy of the message, and can respond at once
in a hands-free, eyes-free way that facilitates a lot of rapid
information transfer in a minimum of time. Because 2-way systems are
proprietary, there are no telemarketers or unauthorized contacts. You
control the size of your "communications community", and the
access to it. This restricted access dramatically increases the speed
and efficiency of communication, and gets the job done with a minimum
of fuss.
Group-Call Capabilities
Another major advantage of 2-way radio systems is their unique
ability to allow group calling and conferencing. Think for
a moment about the time-saving aspect of making an announcement
to your sales or service team in real time. Or, consider the
efficiency of trouble shooting with your entire mobile staff at
the same time. Because an entire group or team can operate
together on a given channel, there is no need for time consuming
duplication, or miscommunication. Everyone can work on the
problem together -- saving time and saving money with the versatility
of 2-way radio.
Let's Review! 2-Way Radio Systems Provide:
- Better response and/or reaction time
- Better coordination and control of personnel &
resources
- The ability
to communicate with your entire group at once
- Better productivity of your operations
- Timely and accurate information for improved decision
making
- A higher level of safety
- Lower operating costs
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Better
response time - Unlike cellular, where you must wait for a
free line to use, two way radio users have a channel dedicated to them
for immediate use, which results in faster communication of urgent
messages and vital information.
Better control and coordination of personnel
and resources - Because two way radio is a one to many
configuration, it is very easy to use two way radio as a tool to
manage and coordinate your team. Information can be given out over the
air without repetition. Because everyone hears the message at once,
there are no misinterpretations from relaying of messages.
Better productivity of your operations
- It is a well known fact in management practice that improved
communications will improve the productivity of your workers. Using
two way radios have helped many businesses to keep their costs down,
to minimize idle time, and to improve revenue and profits.
"Didn't have to backtrack five miles; saved
$5"
"Found part needed on another truck; saved
$25"
"Resulted in a satisfied customer;
Priceless."
Timely and accurate information for improved
decision making - Critical information is shared easily and
quickly with key decision makers so that accurate and timely decisions
can be made.
Higher level of safety - Because
two way radio users hear what each other are saying, there is a level
of inherent safety that is added through improved communication.
Everyone knows what others are doing.
Enhanced information flow between the office
and the mobile workforce, leading to lower costs Faster
customer service Cashflow improvements through faster information
gathering and invoicing Increased security through precise vehicle
location Total minute by minute control of events to improve quality
of service.
Cellular vs 2-Way Radio
Cost Comparison
Companies that use cell phones primarily for talking to their office
and other vehicles can often realize significant savings by switching
to 2-way radios for their internal communications. Additionally,
radios are more convenient to use, and more efficient for coordinating
the activities of several people at once.
The chart below shows how rapidly (in years) a 2-way radio system will
pay for itself over cellular charges. Contact Badgerland
Communications for a no-cost, no-obligation consultation to discuss
the most efficient and economical communications alternatives for your
operation.
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